Frequently Asked Questions
Q: Do you authenticate items?
Absolutely. Every item is vetted in-house before it goes live. For high-value pieces, we may use third-party specialists. If an authenticity concern ever arises, contact us within the stated window, we’ll review, and if verified, we’ll make it right.
Q: How do you describe condition and sizing?
We photograph from multiple angles and note any wear. Measurements (and size conversions, when relevant) are listed on each product page. If you need extra photos or precise measurements, just ask. We’re happy to help before you purchase.
Q: Do you ship internationally? What about duties/taxes?
Yes—worldwide. Shipping options appear at checkout based on your address. Duties/taxes are set by your country and aren’t included unless specified; the carrier may collect them upon delivery.
Q: What’s your return policy? All sales are final. Because we sell rare and pre-owned pieces, returns/exchanges aren’t accepted. Exceptions are limited to wrong item received, materially not as described, or verified authenticity issues
Q: What are the next steps after submitting my inquiry?
Once your inquiry is received, a member of our team will review the details and contact you to discuss your needs further. We’ll provide any additional information you may need and guide you through the process of purchasing our service or product.
Q: Can I modify the details of my inquiry after submission?
Yes, if you need to update or add information to your submitted form, please send us an email with the necessary changes.
Q: What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.
Q: What if i have more personalized questions?
If you have any personalized questions, please do not hesitate to contact us